Exterior view

Lobby

Garden Suite

Garden Suite

Deluxe Suite - Guestroom

Exterior view

Lobby

Garden Suite

Garden Suite

Deluxe Suite - Guestroom

Deluxe Suite - Bed

Swimming pool [outdoor]

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Hermosa Garden Hotel

奈洛比, 肯尼亚

8.7评分

优秀由客人评分

29评论

你期望什么

优点

🌳Beautiful outdoor spaces with lush surroundings
🍴Good food and beverages served on the premises
🅿️Ample parking available for guests
🛋️Comfortable and well-equipped rooms and suites
🏊Great pool area for relaxation and enjoyment
🎉Friendly and attentive staff providing excellent service
🍹Variety of leisure activities and amenities for guests' enjoyment
👍High standards of cleanliness maintained throughout the hotel
💼Quiet and conducive environment for conducting business meetings
👨‍👩‍👧Suitable for families with facilities and services catering to all ages

缺点

💸High taxi charges arranged by the hotel compared to local alternatives
🍳Inconsistency in breakfast quality and buffet setup on quieter days
🧖‍♂️Spa facilities and treatment processes felt clunky and disorganized
🚪Lack of attention to detail in room preparation and requests fulfillment
📺Limited TV channel options, missing specific channels requested by guests
👎Staff behavior concerns, including rudeness and false allegations
🤔Room setups not always meeting expectations, lack of personalized touches
🍽️Occasional dining service shortcomings, impacting overall guest experience
🔒Integrity and honesty issues raised in interactions with hotel staff
🎭Variability in service quality and fulfillment of pre-arranged requests

这个地方有什么可以提供的

可做的事情和放松方式健身中心, 按摩, 旅游, 桑拿, 水疗, 蒸汽房, 现场娱乐

服务和便利设施干洗, 无接触办理入住/退房, 残疾人设施, 每日清洁, 洗衣服务, 电梯, 礼宾服务, 行李寄存, 食品配送

互联网接入所有房间免费Wi-Fi！

使用的语言英语, 法语

你将在哪里睡觉

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EXECUTIVE ROOM, Executive lounge access, Guest room

1 king bed

44 m²

Deluxe Villa

28 m²

Deluxe Room

42 m²

Queen Room

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44 m²

Premier Garden View Villa

1 king bed

Deluxe Suite image 1

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53 m²

Deluxe Suite

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Double or Twin Hermosa Deluxe image 5

53 m²

Double or Twin Hermosa Deluxe

1 king bed

Deluxe Double or Twin Room image 1

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Deluxe Double or Twin Room image 5

53 m²

Deluxe Double or Twin Room

1 king bed

Garden Suite image 1

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Garden Suite

Presidential Suite

其他客人对这家酒店的评价

Hermosa Garden Hotel奈洛比, 肯尼亚

你将在哪里住