Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Exterior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Interior view
Exterior view
Interior view
Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room
Entrance
Fantastic, 1 Bedroom Suite, 1 King, City view, Corner room
Meeting room / ballrooms
Food and beverages
Restaurant
Food and beverages
Facilities
Restaurant
Meeting room / ballrooms
Restaurant
Ballroom
Bathroom
Facilities
Spa
Fitness center
Bathroom
Restaurant
Restaurant
Bathroom
Restaurant
Bathroom
Meeting room / ballrooms
Restaurant
Bathroom
Facilities
Restaurant
Bathroom
Restaurant
Spa
Spa
Meeting room / ballrooms
Spa
Bathroom
Bar/lounge
Restaurant
Restaurant
Restaurant
Spa
Bar/lounge
Meeting room / ballrooms
Facilities
Restaurant
Bar
Spa
Restaurant
Restaurant
Restaurant
Food and beverages
Spa
Spa
Bathroom
Bathroom
Spa
Spa
Restaurant
Spa
Spa
Restaurant
Spa
Food and beverages
Spa
null
null
null
null
null
Hot tub
Bathroom
Spa
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Fitness center
Meeting room / ballrooms

W Mexico City

Mexico City, Mexico

Campos Eliseos 252, 11560

8.8Rating
ExcellentRated by Guests
265Reviews

What to expect

Pros

  • 👌Incredible service from staff like Giovanny Valdez
  • 🏨Well-located hotel with friendly and accommodating staff
  • 🍽️Great food and drinks at the rooftop restaurant
  • 🧼Clean and modern guestrooms with spacious layout
  • 🌆Perfect central location for exploring the city
  • 🍹Phenomenal service at the bar with delicious drinks
  • 🎉Attentive and caring staff making special occasions memorable
  • 🎵Enjoyable ambience with live music and DJ at the bar
  • 🍴Delicious food options and excellent variety at the breakfast buffet
  • 🌟Cutting-edge city vibes matching the hotel's modern experience

Cons

  • 🔇Loud music and party atmosphere in common areas
  • 🚿Issues with hot water and maintenance in some rooms
  • 💤Lack of soundproofing leading to disturbances in the rooms
  • 💰No compensation for service interruptions like lack of hot water
  • 🛏️Worn-down rooms not meeting the expected standards
  • 🙅‍♂️Unpleasant experience with room availability and cleanliness
  • 🛎️Issues with room readiness and management handling
  • 🍔Low-quality in-room dining options like burgers
  • 🗣️Communication and response issues with the hotel staff
  • 💔Disappointing experience not meeting the advertised luxury standards

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Set in a prime location of Mexico City, W Mexico City puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, valet parking. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at W Mexico City.

Where you'll be sleeping

Extreme WOW, Penthouse, 1 King, City view, Top floor image 1
Extreme WOW, Penthouse, 1 King, City view, Top floor image 2
Extreme WOW, Penthouse, 1 King, City view, Top floor image 3
Extreme WOW, Penthouse, 1 King, City view, Top floor image 4
Extreme WOW, Penthouse, 1 King, City view, Top floor image 5
Extreme WOW, Penthouse, 1 King, City view, Top floor image 6
Extreme WOW, Penthouse, 1 King, City view, Top floor image 7
Extreme WOW, Penthouse, 1 King, City view, Top floor image 8
Extreme WOW, Penthouse, 1 King, City view, Top floor image 9
Extreme WOW, Penthouse, 1 King, City view, Top floor image 10
Extreme WOW, Penthouse, 1 King, City view, Top floor image 11
Extreme WOW, Penthouse, 1 King, City view, Top floor image 12
Extreme WOW, Penthouse, 1 King, City view, Top floor image 13
Extreme WOW, Penthouse, 1 King, City view, Top floor image 14
Extreme WOW, Penthouse, 1 King, City view, Top floor image 15
Extreme WOW, Penthouse, 1 King, City view, Top floor image 16
Extreme WOW, Penthouse, 1 King, City view, Top floor image 17
Extreme WOW, Penthouse, 1 King, City view, Top floor image 18
121 m²

Extreme WOW, Penthouse, 1 King, City view, Top floor

1 king bed

Fabulous, Guest room, 1 King, City view image 1
Fabulous, Guest room, 1 King, City view image 2
Fabulous, Guest room, 1 King, City view image 3
Fabulous, Guest room, 1 King, City view image 4
Fabulous, Guest room, 1 King, City view image 5
Fabulous, Guest room, 1 King, City view image 6
Fabulous, Guest room, 1 King, City view image 7
36 m²

Fabulous, Guest room, 1 King, City view

1 king bed

1 Bedroom Suite image 1
1 Bedroom Suite image 2
1 Bedroom Suite image 3
1 Bedroom Suite image 4
1 Bedroom Suite image 5
1 Bedroom Suite image 6
1 Bedroom Suite image 7
1 Bedroom Suite image 8
63 m²

1 Bedroom Suite

Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 1
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 2
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 3
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 4
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 5
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 6
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 7
Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed image 8
63 m²

Marvelous, 1 Bedroom Bi-level Suite, 1 King, Sofa bed

1 sofa bed and 1 king bed or 1 double bed

Wonderful Room image 1
Wonderful Room image 2
Wonderful Room image 3
Wonderful Room image 4
Wonderful Room image 5
Wonderful Room image 6
Wonderful Room image 7
Wonderful Room image 8
34 m²

Wonderful Room

1 king bed or 2 queen beds

Penthouse image 1
Penthouse image 2
Penthouse image 3
Penthouse image 4
Penthouse image 5
Penthouse image 6
Penthouse image 7
Penthouse image 8
Penthouse image 9
Penthouse image 10

Penthouse

1 king bed

Spectacular, Guest room, 1 King, City view image 1
Spectacular, Guest room, 1 King, City view image 2
Spectacular, Guest room, 1 King, City view image 3
Spectacular, Guest room, 1 King, City view image 4
Spectacular, Guest room, 1 King, City view image 5
36 m²

Spectacular, Guest room, 1 King, City view

1 king bed

Fabulous, Guest room, 2 Queen, City view image 1
Fabulous, Guest room, 2 Queen, City view image 2
Fabulous, Guest room, 2 Queen, City view image 3
Fabulous, Guest room, 2 Queen, City view image 4
Fabulous, Guest room, 2 Queen, City view image 5
Fabulous, Guest room, 2 Queen, City view image 6
36 m²

Fabulous, Guest room, 2 Queen, City view

2 queen beds

Wonderful, Guest room, 1 King, City view image 1
Wonderful, Guest room, 1 King, City view image 2
Wonderful, Guest room, 1 King, City view image 3
Wonderful, Guest room, 1 King, City view image 4
36 m²

Wonderful, Guest room, 1 King, City view

1 king bed

Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room image 1
Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room image 2
Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room image 3
Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room image 4
47 m²

Cool Corner, 1 Bedroom Suite, 1 King, City view, Corner room

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying