Troy Hotel

Name: Troy Hotel
Address: 1 May Street 131, Krasnodar, 350901, Russia
Rating: 7.285714285714286

Krasnodar, Russia

1 May Street 131, 350901

7.3Rating

Very GoodRated by Guests

7Reviews

What to expect

Pros

👨‍👩‍👧Family-friendly environment with separate beds for children
🅿️Presence of underground parking
🍽️Delicious and varied breakfast options
🛏️Clean rooms with white towels, bathrobes, and slippers
👍Polite and friendly staff
💰Reasonable room prices compared to international standards
🌳Convenient location near parks and shops
🎨Interesting room design
🏊Access to a pool, even though it may be for an additional fee
👌Modern amenities and facilities in the hotel

Cons

🚫Unresponsive and unfriendly staff members
🦟Presence of cockroaches in the room
🛌Poor room service and cleaning standards
🔇Low internet speed and limited Wi-Fi access
🕵️Lack of transparency in hotel policies and operations
🔊High noise levels from roads and neighboring rooms
💸Additional charges for amenities like the spa and pool
🛠️Change in management leading to a decline in service quality
🕒Inconvenient arrangements for events and advance payments
🚭Inadequate response to guest complaints and issues

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hammam, Hot tub, Karaoke, Massage, Nightclub, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Russian

Stop at Troy Hotel to discover the wonders of Krasnodar. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as whirlpool bathtub, air conditioning, heating, wake-up service, desk. Access to the hotel's hot tub, sauna, indoor pool, spa, massage will further enhance your satisfying stay. Convenience and comfort makes Troy Hotel the perfect choice for your stay in Krasnodar.