The Westin Houston Downtown
9.3Rating
ExceptionalRated by Guests
569Reviews
What to expect
Pros
- 🍴Outstanding food and drink options
- 👌Exceptional customer service and hospitality
- 🛏️Comfortable and well-appointed rooms
- 🎉Great atmosphere and vibe in the hotel
- 👍Convenient location, especially for Astros games
- 🎁Special amenities like the 'Outpost' for a mini office setup
- 💃Lively and enjoyable lobby bar
- 🅿️Helpful and friendly valet parking staff
- 👫Staff goes above and beyond to make guests feel welcome
- 🛎️High level of professionalism and cleanliness throughout the hotel
Cons
- 🎉Noise issues during late hours affecting sleep quality
- 🚘High valet parking fees might be a downside for some guests
- 📵Issues with valet service using phones instead of focusing on customers
- 🥘Inconsistencies in food quality and service at the bar and restaurant
- 🎶Loud and disruptive guests causing disturbances
- 📉Negative experiences with certain staff members impacting overall stay
- 💤Issues with noise levels and disruptions from events or other guests
- 🚪Room placement near noisy areas like the atrium affecting rest
- 💸Expensive valet parking and lack of efficient services
- 🏨Inconsistencies in room cleanliness and maintenance standards
What this place has to offer
Things to do and ways to relaxFitness center, On-site entertainment, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 5-star The Westin Houston Downtown offers comfort and convenience whether you're on business or holiday in Houston (TX). The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour security, luggage storage, Wi-Fi in public areas, car park, dry cleaning are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, air conditioning, heating, wake-up service, desk. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center. For reliable service and professional staff, The Westin Houston Downtown caters to your needs.
Where you'll be sleeping
70 m²
Chairman Suite, 1 Bedroom Presidential Suite
1 king bed or 1 single bed
33 m²
Traditional King, Guest room, 1 King
1 king bed
42 m²
Traditional Double, Guest room, 2 Double
2 double beds
40 m²
Premium One Bedroom Suite
1 double bed or 1 king bed or 1 single bed & 2 queen beds
45 m²
Corner Suite, 1 Bedroom Suite, 1 King, Sofa bed, Corner room
1 sofa bed and 1 king bed or 1 double bed
40 m²
Premium Junior Suite, 1 Bedroom Junior Suite
1 sofa bed and 1 king bed
47 m²
Parlor Suite, Parlor, 1 King, Sofa bed
1 king bed and 1 sofa bed or 1 double bed
39 m²
Premium, Junior Suite, 1 King, Sofa bed
1 king bed and 1 sofa bed
42 m²
Traditional Double Room with Two Double Beds - Hearing Accessible
2 double beds
42 m²
Traditional Room, 2 Queen Beds (Hearing Accessible)
2 queen beds
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