The Smallville Hotel

Name: The Smallville Hotel
Address: Damascus Road, Museum District, 116-5214 Beirut - Museum, Lebanon, Beirut, Beyrouth, 1165214, Lebanon
Rating: 9.256461232604371

Beirut, Lebanon

Damascus Road, Museum District, 116-5214 Beirut - Museum, Lebanon, 1165214

9.3Rating

ExceptionalRated by Guests

503Reviews

What to expect

Pros

🌟Exceptional service and attention to detail
👫Friendly and helpful staff members
🏊‍♂️Great pool and spa facilities
🥂Fantastic rooftop bar with amazing views
🍽️Delicious and varied food options
💆‍♂️Professional and relaxing spa services
🌆Convenient location near attractions and cafes
🛏️Comfortable and well-appointed rooms
🥰Unique and trendy design throughout the hotel
🍹Great vibes and positive atmosphere

Cons

🔊Noise pollution issue from generators outside
💰Hotel seen as too money-oriented with extra charges
🛎️Service quality declined towards the end of stay
👜Unsatisfactory handling of lost item complaints
🧺Old towels and worn-out room amenities
💻Unresponsive to refund requests and communication issues
🏢Issues with outdated room decor and maintenance
🥪Overpriced breakfast and lack of value for money
🏋️‍♂️Inconsistency in service quality over time
📧Difficulty in unsubscribing from mailing list and poor follow-up

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Canoeing, Diving, Fishing, Fitness center, Game room, Golf course [on-site], Hiking, Horseback riding, Hot tub, Light therapy, Massage, On-site entertainment, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Restaurant [kosher], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French, Arabic

Stop at The Smallville Hotel to discover the wonders of Beirut. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, heating. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool, garden. No matter what your reasons are for visiting Beirut, The Smallville Hotel will make you feel instantly at home.