Exterior view
Lobby
Lobby
Lobby
Reception
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Swimming pool
Swimming pool
Swimming pool
Royal Residence - 940 m from property
War Museum Cambodia - 3.32 km from property
Swimming pool
Swimming pool [outdoor]
Swimming pool
Deluxe Executive - View
Garden
Garden
Recreational facilities
Poolside bar
Garden
Food and beverages
Food and beverages
Playground
Surrounding environment
Garden
Food and beverages
Bar/lounge
Recreational facilities
Food and beverages
Playground
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null
null
null
null
Restaurant
Restaurant
Bar/lounge
Surrounding environment
Garden
Superior Room - Guestroom
Restaurant
Deluxe Executive - Guestroom
Garden
Triple Room - Bed
Bar/lounge
Deluxe Room - Guestroom
Bar/lounge
Superior Room - Room plan
Bar/lounge
Deluxe Room - Guestroom
Triple Room - Room plan
Bar/lounge
Spa

The Sanctuary Residence

7.8Rating
Very GoodRated by Guests
75Reviews

What to expect

Pros

  • 🏊Well-maintained pool area with comfortable lounging options
  • 🍽️Delicious and varied food options, including local cuisine
  • 🤝Extremely friendly and helpful staff with exceptional service
  • 🌿Relaxing atmosphere with beautiful gardens and rest areas
  • 🍹Good location, close enough to attractions but quiet and peaceful
  • 💤Comfortable and cozy rooms with well-maintained facilities
  • 🛁Hygienic essentials provided in rooms, including bathrobes and towels
  • 🌞Warm and welcoming ambiance, suitable for relaxation and work events
  • 🍴Excellent conference facilities and meeting rooms for business events
  • 🚗Convenient transportation services available, such as tuk tuks

Cons

  • 🥚Room for improvement in breakfast buffet quality and variety
  • 🚿Issues with shower regulation and cleanliness in some bathrooms
  • 💵Limited payment options and challenges with currency exchange
  • 🍸Limited happy hour options and availability of cocktails
  • 🧺Laundry services may incur additional costs
  • 🌧️Weather conditions affecting water temperature in the pool
  • 🧴Occasional maintenance issues, such as pool under repair
  • 🍛Room for improvement in menu variety and quality
  • 🏛️Accessibility issues to certain historical sites in the area
  • 🕰️Elevator and lighting concerns in some parts of the property

What this place has to offer

Things to do and ways to relaxBadminton court, Fitness center, Golf course [on-site], Hiking, Horseback riding, Hot tub, Karaoke, Massage, Mini golf course, Private BBQ facilities, Spa, Spa/sauna, Tours, Water park, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Japanese, Khmer

Where you'll be sleeping

Deluxe Room image 1
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Deluxe Room image 3
Deluxe Room image 4
Deluxe Room image 5
Deluxe Room image 6
Deluxe Room image 7
Deluxe Room image 8
Deluxe Room image 9
Deluxe Room image 10
50 m²

Deluxe Room

2 single beds & 1 double bed

Superior Room image 1
Superior Room image 2
Superior Room image 3
Superior Room image 4
Superior Room image 5
Superior Room image 6
Superior Room image 7
35 m²

Superior Room

2 single beds & 1 double bed

Deluxe Executive image 1
Deluxe Executive image 2
Deluxe Executive image 3
Deluxe Executive image 4
Deluxe Executive image 5
Deluxe Executive image 6
Deluxe Executive image 7
40 m²

Deluxe Executive

2 single beds & 1 double bed

Triple Room image 1
Triple Room image 2
Triple Room image 3
Triple Room image 4
55 m²

Triple Room

3 single beds

Indra Grandeur (1 Double or 2 Single beds) image 1
32 m²

Indra Grandeur (1 Double or 2 Single beds)

1 double bed or 1 single bed or 3 single beds

Apsara (1 Double or 2 Single beds) image 1
28 m²

Apsara (1 Double or 2 Single beds)

2 single beds

Wow Collection (1 Double or 2 Single beds) image 1
45 m²

Wow Collection (1 Double or 2 Single beds)

2 single beds

Indra Grandeur (1 Double or 2 Single beds) (3 Twin Beds) image 1

Indra Grandeur (1 Double or 2 Single beds) (3 Twin Beds)

Apsara (1 Double or 2 Single beds) image 1

Apsara (1 Double or 2 Single beds)

Room Assigned on Arrival image 1

Room Assigned on Arrival

1 single bed

What other guests say about this hotel

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Where you'll be staying