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Swissôtel Santa Cruz De La Sierra

7.6Rating
Very GoodRated by Guests
33Reviews

What to expect

Pros

  • 🌟Overall positive staff interactions
  • 🍳Good breakfast options available
  • 🏊Well-maintained swimming pool
  • 🔧Modern and well-equipped rooms
  • 💆Great massage services
  • 🍽️Excellent restaurant with varied menu
  • 🛋️Spacious and comfortable rooms
  • 👌Helpful and friendly staff
  • 💼Convenient for business meetings
  • 🍹Nice pool bar area for relaxation

Cons

  • 🚪Difficult access to the hotel location
  • 🍴Limited food options at breakfast
  • 🕶️Uncomfortable surroundings of the hotel
  • 🕸️Lack of cleanliness in certain areas
  • 💤Noise disturbances affecting sleep quality
  • 💻Poor internet service for online work
  • 🤝Issues with communication and language barriers
  • 🧼Inadequate toiletry supplies in rooms
  • 🍹Limited drinks and beverage options
  • 🏨Maintenance issues impacting room quality

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Pool with view, Public bath, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Where you'll be sleeping

King Panorama City View image 1
King Panorama City View image 2
King Panorama City View image 3
King Panorama City View image 4
King Panorama City View image 5
King Panorama City View image 6
32 m²

King Panorama City View

1 king bed

Premier City View Room - King image 1
Premier City View Room - King image 2
Premier City View Room - King image 3
Premier City View Room - King image 4
Premier City View Room - King image 5
Premier City View Room - King image 6
32 m²

Premier City View Room - King

1 king bed

City View King Room image 1
City View King Room image 2
City View King Room image 3
City View King Room image 4
City View King Room image 5
32 m²

City View King Room

1 king bed

Panorama Room with King Bed image 1
Panorama Room with King Bed image 2
Panorama Room with King Bed image 3
Panorama Room with King Bed image 4
Panorama Room with King Bed image 5
32 m²

Panorama Room with King Bed

1 king bed

Classic Room King image 1
Classic Room King image 2
Classic Room King image 3
Classic Room King image 4
Classic Room King image 5
32 m²

Classic Room King

1 king bed

Premier King Room image 1
Premier King Room image 2
Premier King Room image 3
Premier King Room image 4
Premier King Room image 5
32 m²

Premier King Room

1 king bed

Classical Double Room image 1
Classical Double Room image 2
Classical Double Room image 3
Classical Double Room image 4
32 m²

Classical Double Room

1 double bed

Swiss Advantage King Room with View image 1
Swiss Advantage King Room with View image 2
Swiss Advantage King Room with View image 3
Swiss Advantage King Room with View image 4
32 m²

Swiss Advantage King Room with View

1 king bed

Twin Beds image 1
Twin Beds image 2
Twin Beds image 3
Twin Beds image 4
32 m²

Twin Beds

2 queen beds

Swiss Advantage King Room with City View image 1
32 m²

Swiss Advantage King Room with City View

What other guests say about this hotel

Exceptional

Booking.com
10

Everything best Stay in Santa Cruz

Couple

Very Good

Booking.com
8

Nice comfortable rooms with basically all you need for a night

It took a bit too long to reserve my room.. they said they hadn't been notified by booking.com therefore I had to wait awhile until I got a room which was unpleasant since I was really tired

Solo

How can this be called Swissotel

Booking.com
2

Overall if maintained properly it could be a decent hotel. Not 5-star, but nice and comfy

I've been to Swissotel in 4 different countries and this is my biggest disappointment in this hotel chain ever-Air Conditioning. We arrived in the hotel and everything was nice, room is clean and cozy...

Couple

Where you'll be staying