Silk Queen Hotel
8.0Rating
ExcellentRated by Guests
271Reviews
What to expect
Pros
- 🏊♂️Rooftop swimming pool available for relaxation
- 🍽️Good breakfast options, both Western and Vietnamese food
- 🛏️Comfortable and spacious rooms with wide beds
- 👫Friendly and helpful staff offering great service
- 🌆Convenient central location for exploring Hanoi
- 🍹Rooftop bar with great views and drinks
- 🍜Freshly prepared omelets and soup for breakfast
- 🛍️Close proximity to shopping places and markets
- 🙌Responsive staff who go out of their way to assist guests
- 🏞️Lovely view from the rooftop pool area
Cons
- 🚫Inconsistent cleanliness in some rooms and common areas
- 🛎️Poor communication and responsiveness to emails
- 🎉Lack of variety in breakfast options, especially for Westerners
- 🔊Thin walls leading to noise disturbances from corridors
- 🍸Roof top bar occasionally closed, impacting guest experience
- 💻Unreliable internet connectivity in some areas of the hotel
- 🏗️Maintenance issues in pool and bar areas
- 🍺Misleading hotel photos and amenities not matching expectations
- 💤Noisy hallways affecting quality of sleep for some guests
- 🔒Security concerns with passport handling and upfront payment demands
What this place has to offer
Things to do and ways to relaxFitness center, Light therapy, Massage, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese
Ideally located in the prime touristic area of Old Quarter, Silk Queen Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage. Television LCD/plasma screen, free welcome drink, mirror, slippers, towels can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, massage, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Silk Queen Hotel.
Where you'll be sleeping
40 m²
Grand Luxury
1 double bed or 2 single beds
30 m²
Luxury Double or Twin
1 double bed or 2 single beds
45 m²
Luxury Family
3 single beds or 1 single bed and 1 king bed
26 m²
Deluxe Inner View Room
1 double bed or 2 single beds
35 m²
Grand Luxury Double/Twin, Window, City View
55 m²
Silk Queen Suite
1 queen bed
Luxury Double or Twin Room with window Old Quarter View
55 m²
SUITE,TERRACE,CITY VIEW
1 double bed
60 m²
Suite Balcony
1 king bed or 1 sofa bed
25 m²
Deluxe Double or Twin Room with Inner Window
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