Exterior view
View
Exterior view
Exterior view
Interior view
View
Lobby
Lobby
Lobby
Lobby
Club level, 1 Bedroom Suite, 1 King, Resort view - Bed
Swimming pool
Club level, Guest room, 1 King, Resort view, High floor - Room plan
Club level, 1 Bedroom Larger Suite, 1 King - Room plan
Guest room, 2 Double, Resort view - Room plan
Fitness center
Meeting room / ballrooms
Restaurant
Meeting room / ballrooms
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Meeting room / ballrooms
Meeting room / ballrooms
Guest room, 1 King - Room plan
Meeting room / ballrooms
Skiing
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Restaurant
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Skiing
Bar/lounge
Skiing
Fitness center
Skiing
Skiing
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Restaurant
Restaurant

Sheraton Changbaishan Resort

8.4Rating
ExcellentRated by Guests
10Reviews

What to expect

Pros

  • 🏔️Convenient location near the ski slopes
  • 🎿Inclusion of ski rental and ski pass in room rate
  • 🍳Full buffet breakfast experience
  • 👨‍👩‍👧‍👦Family-friendly amenities like water park and hot spring
  • 👍Friendly and helpful staff members
  • 🌄Beautifully situated property with scenic views
  • 🍹Welcome amenities like fruit, desserts, and beverages
  • 🏊‍♂️Access to an indoor water park included in ski pass
  • 🛏️Spacious and comfortable rooms with good amenities
  • 🏨Good facilities and well-designed lobby lounge

Cons

  • 💸Issues with hotel payment system and delays in refunds
  • 🔒Check-in process can be slow and inefficient
  • 🍽️Inconsistent food quality at restaurants
  • 🛁Issues with room cleanliness and maintenance
  • 🔄Slow or unresponsive guest services and management
  • 🚗Challenges with transportation and shuttle services
  • 📶Limited or unreliable Wi-Fi connectivity
  • 🛠️Lack of proper maintenance in hotel facilities
  • 🗣️Language barriers and limited English proficiency among staff
  • Poor management responsiveness to guest concerns

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hiking, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tours, Water park, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Korean

Sheraton Changbaishan Resort is perfectly located for both business and leisure guests in Baishan. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, 24-hour security, free Wi-Fi in all rooms, taxi service, daily housekeeping. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, complimentary tea, mirror, sewing kit, slippers. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including ski equipment rentals, water park, fitness center, sauna, golf course (within 3 km). Friendly staff, great facilities and close proximity to all that Baishan has to offer are three great reasons you should stay at Sheraton Changbaishan Resort .

Where you'll be sleeping

Prestige Suite image 1
Prestige Suite image 2
Prestige Suite image 3
Prestige Suite image 4
Prestige Suite image 5
Prestige Suite image 6
Prestige Suite image 7
145 m²

Prestige Suite

1 king bed

Club level, Guest room, 2 Double, Resort view image 1
Club level, Guest room, 2 Double, Resort view image 2
Club level, Guest room, 2 Double, Resort view image 3
Club level, Guest room, 2 Double, Resort view image 4
Club level, Guest room, 2 Double, Resort view image 5
41 m²

Club level, Guest room, 2 Double, Resort view

2 double beds

Club level, Guest room, 1 King, Resort view, High floor image 1
Club level, Guest room, 1 King, Resort view, High floor image 2
Club level, Guest room, 1 King, Resort view, High floor image 3
Club level, Guest room, 1 King, Resort view, High floor image 4
Club level, Guest room, 1 King, Resort view, High floor image 5
41 m²

Club level, Guest room, 1 King, Resort view, High floor

1 king bed

Guest room, 1 King image 1
Guest room, 1 King image 2
Guest room, 1 King image 3
Guest room, 1 King image 4
Guest room, 1 King image 5
41 m²

Guest room, 1 King

1 king bed

Deluxe Double Room image 1
Deluxe Double Room image 2
Deluxe Double Room image 3
Deluxe Double Room image 4
Deluxe Double Room image 5
Deluxe Double Room image 6
41 m²

Deluxe Double Room

1 king bed

Club level, 1 Bedroom Presidential Suite, 1 King image 1
Club level, 1 Bedroom Presidential Suite, 1 King image 2
Club level, 1 Bedroom Presidential Suite, 1 King image 3
Club level, 1 Bedroom Presidential Suite, 1 King image 4
300 m²

Club level, 1 Bedroom Presidential Suite, 1 King

1 king bed

Guest room, 2 Double, Resort view image 1
Guest room, 2 Double, Resort view image 2
Guest room, 2 Double, Resort view image 3
41 m²

Guest room, 2 Double, Resort view

2 double beds

Club level, 1 Bedroom Larger Suite, 1 King image 1
Club level, 1 Bedroom Larger Suite, 1 King image 2
Club level, 1 Bedroom Larger Suite, 1 King image 3
Club level, 1 Bedroom Larger Suite, 1 King image 4
102 m²

Club level, 1 Bedroom Larger Suite, 1 King

1 king bed

Sheraton Suite image 1
Sheraton Suite image 2
Sheraton Suite image 3
Sheraton Suite image 4
Sheraton Suite image 5
83 m²

Sheraton Suite

1 king bed

Deluxe Family Room image 1
Deluxe Family Room image 2
Deluxe Family Room image 3
Deluxe Family Room image 4
Deluxe Family Room image 5
82 m²

Deluxe Family Room

2 double beds and 1 king bed

What other guests say about this hotel

Where you'll be staying