Club level, 1 Bedroom Suite, 1 King, Resort view - Bed

Club level, Guest room, 1 King, Resort view, High floor - Room plan

Club level, 1 Bedroom Larger Suite, 1 King - Room plan

Guest room, 2 Double, Resort view - Room plan

Sheraton Changbaishan Resort

Name: Sheraton Changbaishan Resort
Address: No. 369 Baiyun Road, Baishan, Jilin, 134504, China
Rating: 8.440000000000001

Baishan, China

No. 369 Baiyun Road, 134504

8.4Rating

ExcellentRated by Guests

10Reviews

What to expect

Pros

🏔️Convenient location near the ski slopes
🎿Inclusion of ski rental and ski pass in room rate
🍳Full buffet breakfast experience
👨‍👩‍👧‍👦Family-friendly amenities like water park and hot spring
👍Friendly and helpful staff members
🌄Beautifully situated property with scenic views
🍹Welcome amenities like fruit, desserts, and beverages
🏊‍♂️Access to an indoor water park included in ski pass
🛏️Spacious and comfortable rooms with good amenities
🏨Good facilities and well-designed lobby lounge

Cons

💸Issues with hotel payment system and delays in refunds
🔒Check-in process can be slow and inefficient
🍽️Inconsistent food quality at restaurants
🛁Issues with room cleanliness and maintenance
🔄Slow or unresponsive guest services and management
🚗Challenges with transportation and shuttle services
📶Limited or unreliable Wi-Fi connectivity
🛠️Lack of proper maintenance in hotel facilities
🗣️Language barriers and limited English proficiency among staff
❌Poor management responsiveness to guest concerns

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hiking, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tours, Water park, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Korean

Sheraton Changbaishan Resort is perfectly located for both business and leisure guests in Baishan. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, 24-hour security, free Wi-Fi in all rooms, taxi service, daily housekeeping. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, complimentary tea, mirror, sewing kit, slippers. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including ski equipment rentals, water park, fitness center, sauna, golf course (within 3 km). Friendly staff, great facilities and close proximity to all that Baishan has to offer are three great reasons you should stay at Sheraton Changbaishan Resort .