Exterior view
Exterior view
View
Exterior view
Exterior view
Lobby
Deluxe Pool View 1 King - Room plan
Entrance
Reception
Lobby
Executive Suite King - Suite room
Swimming pool [outdoor]
Wat Chet Yot (Wat Maha Photharam) - 4.52 km from property
Executive Suite King - Bed
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [kids]
Chiang Mai Night Bazaar - 760 m from property
Iron Bridge (Sapaan Lek) - 790 m from property
Chiang Mai Railway Station - 1.84 km from property
Ristr8to Coffee - 4.16 km from property
Swimming pool
Bar
Meeting room / ballrooms
Bar/lounge
Bathroom
Meeting room / ballrooms
Meeting room / ballrooms
Kid’s club
Food and beverages
Facilities
Spa
Meeting room / ballrooms
Public areas
Restaurant
Spa
Food and beverages
Bathroom
Bar/lounge
Restaurant
Food and beverages
Food and beverages
Spa
Facilities
Garden
Playground
Kids areas
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Kid’s club
Food and beverages
Restaurant
Facilities
Water park
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Food and beverages
Facilities
Bathroom
Facilities
Facilities
Facilities
Kids areas
null
null
null
null
Water park
Facilities
Bar
Hot tub
Attractions
Horizon Deluxe Room 2 Twins - Bed
Water park
Premier Room 2 Twins - Room plan
Food and beverages
Fitness center
Facilities
Deluxe Room 1 King
Meeting room / ballrooms
Balcony/terrace

Shangri-La Chiang Mai

9.0Rating
ExceptionalRated by Guests
659Reviews

What to expect

Pros

  • 🏊Great pool for families and kids
  • 👪Family-friendly atmosphere
  • 🌮Good food options and service
  • 🛌Comfortable rooms with spacious layout
  • 🤝Friendly and helpful staff
  • 🍸Fantastic lounge facilities
  • 🛋️Nice lounge areas for relaxation
  • 🧸Special touches like giant stuffed bear for kids
  • 🛍️Convenient location near markets and shopping areas
  • 🍹Interesting cocktail-making activities

Cons

  • 🥦Limited vegetarian food options
  • 🛋️Hotel rooms need renovation
  • 🐜Mosquito infestation in rooms
  • 💤Inconsistent room cleaning service
  • 🍴Slow service at the lobby lounge
  • 🚿Spa services not worth the price
  • 🍷Miscommunication and disappointment with dinner reservations
  • 🍽️Issues with utensils and service during dining experiences
  • 🚗Limited dining options in the vicinity
  • 💰High prices for spa treatments

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Hammam, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water park, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Thai, Indonesian

Stop at Shangri-La Hotel to discover the wonders of Chiang Mai. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are readily available for you to enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like closet, complimentary tea, towels, slippers, complimentary instant coffee. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa. For reliable service and professional staff, Shangri-La Hotel caters to your needs.

Where you'll be sleeping

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86 m²

Executive Suite King

1 king bed

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43 m²

Deluxe Room 1 King

1 king bed

Horizon Premier Room 1 King image 1
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58 m²

Horizon Premier Room 1 King

1 king bed

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Horizon Club Deluxe Double Room image 10
43 m²

Horizon Club Deluxe Double Room

1 king bed

Horizon Deluxe Room 2 Twins image 1
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Horizon Deluxe Room 2 Twins image 10
43 m²

Horizon Deluxe Room 2 Twins

2 single beds

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58 m²

Premier Room 1 King

1 king bed

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58 m²

Premier Room 2 Twins

2 single beds

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43 m²

Deluxe Pool View 1 King

1 king bed

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43 m²

Deluxe Pool View 2 Twin

2 single beds

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43 m²

Deluxe Room 2 Twins

2 single beds

What other guests say about this hotel

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Where you'll be staying