Exterior view
Exterior view
Entrance
Entrance
Lobby
Lobby
Lobby
Lobby
Entrance
Business center
Fitness center
One-Bedroom Apartment
Food and beverages
Fitness center
One-Bedroom Apartment
Banquet hall
Bar/lounge
Two-Bedroom Apartment
Facilities
Business center
Facilities
Bar/lounge
Banquet hall
Facilities
Bar/lounge
Business center
Two-Bedroom Apartment
Food and beverages
Food and beverages
Food and beverages
Massage
Bathroom
Bar/lounge
Facilities
Classic Studio
Food and beverages
Banquet hall
Facilities
Massage
Food and beverages
Bathroom
Facilities
Deluxe Double or Twin Room
Facilities
Business center
Bathroom
Facilities
Bar/lounge
Facilities
Bathroom
Food and beverages
Banquet hall
Classic Studio
Facilities
Business center
Bathroom
Facilities
Facilities
Massage
Food and beverages
Massage
Food and beverages
Food and beverages
Facilities
Facilities
Banquet hall
Facilities
Banquet hall
Facilities
Business center
Deluxe Double or Twin Room
Fitness center
Banquet hall
Facilities

River Palace Hotel

Atyrau, Kazakhstan

Aiteke Bi Street, 55, 060011

7.9Rating
Very GoodRated by Guests
39Reviews

What to expect

Pros

  • 🏊‍♂️Great pool facilities including rooftop pool and basement pool
  • 🍕Excellent Italian food and pizzas available in the hotel's restaurant
  • 🛏️Spacious and comfortable rooms with good amenities
  • 🥇Friendly and helpful staff, especially at the front desk
  • 🍔Delicious custom burgers available at the in-hotel bar
  • 🏨Central location with nice views of the Ural River
  • 🚕Convenient amenities like taxi services and airport pick-ups
  • 🍹Nice rooftop bar and restaurant for evening hangouts
  • 🌊Close proximity to the river for relaxing walks and outdoor activities
  • 💪Good fitness facilities including gym and lap pool

Cons

  • 🛌Temperature control issues in rooms, especially with heating
  • 🍽️Inconsistent food service with delays and items not arriving together
  • 🚪Elevator issues causing delays during busy periods
  • 🧻Limited towel supply and difficulties in getting additional towels
  • 🍛Inadequate food quality and service in some hotel restaurants
  • ❄️Overheated rooms in winter and difficulty in controlling room temperatures
  • 🌬️Unpleasant air fresheners and strange odors in some rooms
  • 🍽️Menu confusion and lack of recommendations in restaurant service
  • 📶Limited room amenities like soap and shampoo in some cases
  • 🍷Issues with billing and service related to minibar charges

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Massage, Sauna, Solarium, Spa, Spa/sauna
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Italian, Russian

River Palace Hotel is conveniently located in the popular Atyrau area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour front desk, express check-in/check-out, luggage storage, room service, airport transfer are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, indoor pool, spa. Friendly staff, great facilities and close proximity to all that Atyrau has to offer are three great reasons you should stay at River Palace Hotel.

Where you'll be sleeping

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30 m²

Deluxe Double or Twin Room

2 single beds or 1 queen bed

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45 m²

Classic Studio

1 king bed

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60 m²

One-Bedroom Apartment

1 king bed

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90 m²

Two-Bedroom Apartment

1 double bed & 1 double bed & 1 sofa bed

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60 m²

Comfort Apartment

1 queen bed & 1 queen bed

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50 m²

Studio Apartment 1 King bed Non smoking

1 king bed

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45 m²

Studio Apartment

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90 m²

Superior Apartment

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Room Assigned on Arrival

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Single room - De Luxe

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 12.92% over the period.

Where you'll be staying