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9.1Rating
ExceptionalRated by Guests
434Reviews
What to expect
Pros
- 🌟Stunning views of Lake Lucerne and the Alps
- 🍽️Excellent dining options with delicious food and wine
- 🧖♂️Luxurious amenities like jacuzzi and spa in room
- 🛏️Comfortable and well-appointed rooms with balconies
- 👨🍳Friendly and efficient staff providing top-class service
- 🚠Convenient funicular access to the hotel
- 🍹Charming bar and restaurant with great atmosphere
- 🐕Pet-friendly accommodation with special amenities for pets
- 🏰Historical charm combined with modern amenities
- 🚌Easy access to major sights and transportation options
Cons
- 💸High prices for rooms and additional services
- 🚧Construction noise and views from certain rooms
- 🔌Lack of USB outlets near bedsides in modern rooms
- 🚗Limited parking availability causing inconvenience
- ❄️Room temperature issues affecting sleep quality
- 🛎️Inconsistent or poor service quality in some areas
- 🍽️Underwhelming food quality and high dining costs
- 🛠️Rooms showing signs of wear and tear, needing maintenance
- 📧Excessive pre-arrival email communication causing inconvenience
- 🔇Lack of concierge service or attentive staff assistance
What this place has to offer
Things to do and ways to relaxHot tub, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French
Where you'll be sleeping










38 m²
Deluxe Junior Suite Lake View
1 queen bed








30 m²
Penthouse Junior Suite Lake View
1 king bed







75 m²
Signature Penthouse Spa Suite Lake View
1 king bed







50 m²
Penthouse Spa Suite Lake View
1 king bed








25 m²
Deluxe Double or Twin Room
1 single bed and 1 queen bed





12 m²
Single Room with Lake View
1 single bed





22 m²
Double Room with Lake View
1 queen bed or 2 single beds





31 m²
Grand Deluxe Room Lake View
1 queen bed





25 m²
Penthouse Room Lake View
1 queen bed or 2 single beds





18 m²
Double Room
1 queen bed or 2 single beds
What other guests say about this hotel
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