Mercure Makassar Nexa Pettarani
9.5Rating
ExceptionalRated by Guests
680Reviews
What to expect
Pros
- 🌟Consistently high ratings across reviews
- 🧼Rooms are very clean and luxurious
- 🍽️Delicious and varied food options
- 🛏️Comfortable beds and spacious rooms
- 🤝Friendly and helpful staff
- 🏊Clean and spacious pool area
- 🍵Good coffee and tea offerings
- 🎵Live music entertainment at the cafe
- 👨👩👧👦Family-friendly environment and amenities
- 🔒Secure and safe premises
Cons
- 🦗Hygiene issues with dirty supplies
- 👎Slow response to complaints and follow-up
- ❄️Inadequate air conditioning in some areas
- 🍴Breakfast quality could be improved
- 🚪Access restrictions and inconvenience in certain areas
- 🛠️Gym facilities are minimally equipped
- 🚽Issues with cleanliness and hygiene in toilets
- 🚗Parking space limitations for motorcycles
- 🎤Lack of variety or quality in breakfast offerings
- 💤Noise disturbances or lack of soundproofing
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Where you'll be sleeping
24 m²
Superior Room With 2 Single Beds
2 single beds
24 m²
Superior Room with 1 King-Size bed
1 king bed
52 m²
Executive King Suite
1 king bed
28 m²
Deluxe King Room
1 king bed and 1 sofa bed
33 m²
Junior Suite King Bed Room
1 king bed
Executive Suite with 1 King Size Bed and Sofa
1 king bed
33 m²
Junior Suite
1 queen bed
33 m²
Deluxe Suite
Deluxe Room with Two Single Beds
2 single beds
Single room - Privilege
What other guests say about this hotel
Is this hotel improving or worsening?
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