Bur Dubai Abra Dock - 1.84 km from property

Dubai Heritage and Diving Village - 3.01 km from property

Knight Castle Hotel - formerly known as Carlton Palace Hotel

Name: Knight Castle Hotel - formerly known as Carlton Palace Hotel
Address: Al Maktoum Street, Dubai, Dubai, 56262, United Arab Emirates
Rating: 7.332780082987551

Dubai, United Arab Emirates

Al Maktoum Street, 56262

7.3Rating

Very GoodRated by Guests

1,205Reviews

What to expect

Pros

👍Helpful and welcoming staff
🏨Good value for money
🌟Exceptional service from reception staff
😊Polite and accommodating staff members
🍽️Great buffet breakfast
🏊Big and clean swimming pool
🌆Good location near restaurants and metro
🛏️Comfortable king size bed
👏Staff goes the extra mile to make guests feel welcome
💼Convenient for business trips

Cons

🏚️Old and outdated facilities
🧼Inconsistent room cleanliness standards
🔕Limited swimming pool availability time
📶Poor WiFi connection
🍳Low-quality breakfast options
🗑️Facilities need maintenance and improvement
🚿Issues with bathroom cleanliness and maintenance
🅿️Limited and congested parking space
📱Lack of communication and phone etiquette from staff
🚫Unmet expectations compared to advertised star rating

What this place has to offer

Things to do and ways to relaxBadminton court, Fitness center, Golf course [on-site], Hot tub, Massage, Nightclub, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Filipino, Hindi, French, Arabic, Polish, Russian

Stop at Carlton Palace Hotel to discover the wonders of Dubai. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, are at hand. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Dubai, Carlton Palace Hotel will make you feel instantly at home.