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8.4Rating
ExcellentRated by Guests
78Reviews
What to expect
Pros
- 🌟Luxurious ambiance and world-class amenities
- 🍽️Superb dining options with variety of international cuisines
- 🏊♂️Indoor and outdoor pools, saunas, hammam, spa, and gyms available
- 👍Courteous staff who support English and provide great service
- 🛏️Well-designed and comfortable rooms
- 🤝Exceptional service with staff going above and beyond to help
- 🌆Central location convenient for exploring city attractions
- 🔒Impeccable hospitality and attention to detail
- 🎉Wonderful memories and exceptional experiences
- 💼Ideal for business travelers and families
Cons
- 🕰️Check-in delays and room not ready on time
- 💸Unexpected charges or billing issues
- 🚪Room cleaning issues and security concerns
- 🍳Limited breakfast options and lack of variety
- 🚗Difficulty in finding the location for drivers
- 🔊Noisy environment with poor soundproofing
- 🛎️Lack of animation or entertainment facilities
- 💰Unresolved theft incidents and security lapses
- 🧹Rooms need better cleaning and maintenance
- 🍽️Limited food choices and unmet expectations
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Where you'll be sleeping
















168 m²
Chairman Suite
2 single beds and 1 double bed


















82 m²
Pearl Suite
1 double bed

















80 m²
Deluxe Suite
1 double bed













50 m²
Premier King Room
1 double bed














125 m²
Pearl Loft Suite
1 double bed












50 m²
Deluxe King Room
1 double bed












93 m²
Premier Suite
1 double bed











50 m²
Deluxe Twin Room
2 single beds











58 m²
Signature Loft
1 double bed









50 m²
Premier Twin Room
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
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