Hotel Villa Mercedes Palenque

Name: Hotel Villa Mercedes Palenque
Address: Carretera Palenque Ruinas km 2.9, Palenque, 29960, Mexico
Rating: 7.852459016393443

Palenque/Temp, Mexico

Carretera Palenque Ruinas km 2.9, 29960

7.9Rating

Very GoodRated by Guests

122Reviews

What to expect

Pros

🏊Large and clean swimming pools
🌿Surrounded by beautiful natural landscapes
🍽️Good menu offered at the restaurant
🛏️Comfortable beds and pillows
🌅Great location close to archaeological sites
👨‍👩‍👧‍👦Family-friendly amenities and activities
🕊️Peaceful and serene environment
🏞️Beautifully manicured green areas
🔥Hot water available in rooms
🍳Delicious buffet breakfast served

Cons

🌧️Inconvenient uphill walk to rooms in rainy weather
📺Lack of cable TV service in rooms
💸High cost of stay
🍽️Poor breakfast options
🔧Room maintenance issues like faulty taps and rusty window frames
🧴Delayed room delivery and cleaning services
🛒Lack of golf carts for luggage transport to distant rooms
🎶Noise disturbance during garden maintenance
🛋️Uncomfortable seating by the pool with limited attention from staff
💡Power outage issues affecting the stay

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Stop at Hotel Villa Mercedes Palenque to discover the wonders of Palenque. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, facilities for disabled guests, meeting facilities, babysitting, restaurant are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, wake-up service, telephone, fan, television. Access to the hotel's outdoor pool, spa, massage, garden will further enhance your satisfying stay. Convenience and comfort makes Hotel Villa Mercedes Palenque the perfect choice for your stay in Palenque.