Exterior view
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Exterior view
Exterior view
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Entrance
Entrance
Lobby
Junior Suite with Matterhorn View
Reception
Swimming pool
Swimming pool
Swimming pool
Swimming pool
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Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Sauna
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Balcony/terrace
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Restaurant
Bathroom
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Superior Double Room For Single Use
Spa
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Bathroom
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Single Room
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Standard Double Room

Hotel Metropol and Spa Zermatt

9.5Rating
ExceptionalRated by Guests
210Reviews

What to expect

Pros

  • 🏞️Stunning views of the Matterhorn from the rooms and dining areas
  • 🥂Warm and welcoming staff that go above and beyond to make guests feel special
  • 🍽️Delicious and varied breakfast and dinner options with high-quality food
  • 🏊‍♂️Relaxing spa and pool facilities to unwind after a day of activities
  • 👪Family-friendly atmosphere with thoughtful gestures for children
  • 🛏️Comfortable and spacious rooms with balconies offering great views
  • 🧖Well-maintained and clean hotel with a focus on guest satisfaction
  • 🍹Convenient location near ski lifts, town center, and public transport
  • 🍷Cozy and homely ambiance that makes guests feel like they belong
  • 🍨Excellent service and hospitality from a caring and attentive staff

Cons

  • 🧳Access to the hotel may involve stairs, which could be challenging with heavy luggage
  • 🏢Rooms may lack modern amenities like kettles, microwaves, or toasters
  • 🛌Some rooms may have dated decor or amenities that need updating
  • 🚞Noise from nearby railway tracks may disturb light sleepers
  • 🍴Limited options for evening meals due to staff shortages during some periods
  • 🌡️Absence of air conditioning in rooms, although evenings tend to be cool
  • 💸Additional taxes or charges imposed without clear consent or notification
  • 🧼Occasional instances of rooms needing better cleaning or maintenance

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, Mini golf course, Pool with view, Sauna, Ski lessons, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court
Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian

Located in Matterstreet Area, Hotel Metropol and Spa Zermatt is a perfect starting point from which to explore Zermatt. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, room service, family room are on the list of things guests can enjoy. Television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, wake-up service can be found in selected guestrooms. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, skiing. Friendly staff, great facilities and close proximity to all that Zermatt has to offer are three great reasons you should stay at Hotel Metropol and Spa Zermatt.

Where you'll be sleeping

Superior Double or Twin Room with Matterhorn View image 1
Superior Double or Twin Room with Matterhorn View image 2
Superior Double or Twin Room with Matterhorn View image 3
Superior Double or Twin Room with Matterhorn View image 4
Superior Double or Twin Room with Matterhorn View image 5
Superior Double or Twin Room with Matterhorn View image 6
Superior Double or Twin Room with Matterhorn View image 7
Superior Double or Twin Room with Matterhorn View image 8
Superior Double or Twin Room with Matterhorn View image 9
24 m²

Superior Double or Twin Room with Matterhorn View

2 single beds or 1 double bed

Standard Double Room image 1
Standard Double Room image 2
Standard Double Room image 3
Standard Double Room image 4
Standard Double Room image 5
Standard Double Room image 6
18 m²

Standard Double Room

1 double bed

Junior Suite with Matterhorn View image 1
Junior Suite with Matterhorn View image 2
Junior Suite with Matterhorn View image 3
Junior Suite with Matterhorn View image 4
Junior Suite with Matterhorn View image 5
Junior Suite with Matterhorn View image 6
25 m²

Junior Suite with Matterhorn View

1 double bed

Single Room image 1
Single Room image 2
Single Room image 3
Single Room image 4
Single Room image 5
Single Room image 6
14 m²

Single Room

1 single bed

Superior Double Room For Single Use image 1
Superior Double Room For Single Use image 2
Superior Double Room For Single Use image 3
Superior Double Room For Single Use image 4
Superior Double Room For Single Use image 5
24 m²

Superior Double Room For Single Use

1 queen bed and 1 sofa bed

Standard Double or Twin Room image 1
Standard Double or Twin Room image 2
Standard Double or Twin Room image 3
Standard Double or Twin Room image 4
19 m²

Standard Double or Twin Room

2 single beds

Top Floor Double Room Roof Slope with Matterhorn View image 1
Top Floor Double Room Roof Slope with Matterhorn View image 2
24 m²

Top Floor Double Room Roof Slope with Matterhorn View

2 single beds

Economy Twin Room image 1
Economy Twin Room image 2
18 m²

Economy Twin Room

2 single beds

What other guests say about this hotel

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Where you'll be staying