Highland Dallas Curio Collection By Hilton
What to expect
Pros
- 🌟Outstanding customer service from staff like Allen, Taylor, Etienne, and Melody
- 🍾Warm and welcoming atmosphere, making guests feel valued and appreciated
- 🏊♂️Luxurious spa and pool facilities with attentive and skilled therapists like Sharon and Chelsea
- 🍽️High-quality food and beverage service at the Knife restaurant, with excellent recommendations from staff like Olga and Chef Alex
- 🛏️Comfortable and clean rooms, with special upgrades for families and business travelers
- 🎉Special touches for celebrations, such as anniversaries and weddings, organized by staff like Etienne and Sholeh
- 👨👩👧👦Family-friendly amenities and services, making family stays enjoyable and memorable
- 💆♀️Relaxing spa experiences, tailored to individual needs and preferences
- 🍷Complimentary treats like champagne, chocolate, and natural products enhancing the overall guest experience
- 🗺️Convenient location, close to attractions like SMU and with easy access to transportation options
Cons
- 🚫Occasional issues with room maintenance, such as mold growth and outdated bathrooms
- 🕶️Inconsistencies in staff behavior, with some instances of rudeness or lack of attention to detail
- 🔒Spa and pool facilities may require better maintenance and attention to detail, like fixing sauna and shower issues
- 💸Price may not always match the perceived value, especially in terms of room quality and additional services
- 🍴Service inconsistencies in the restaurant, leading to varied dining experiences
- 🚗Valet service may have occasional issues, impacting the overall guest experience
- 🔊Noise levels in certain areas of the hotel, affecting the peace and quiet desired by guests
- 🚶♂️Limited availability of spa appointments, requiring guests to book well in advance for desired treatments
- 📞Communication gaps between staff members, leading to misunderstandings and service lapses
- 🛎️Front desk efficiency may vary, resulting in delays or issues during check-in and check-out processes
What this place has to offer
The 3-star Highland Dallas Curio Collection By Hilton offers comfort and convenience whether you're on business or holiday in Dallas (TX). The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are 24-hour front desk, luggage storage, room service, business center, concierge. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Dallas (TX) has to offer are three great reasons you should stay at Highland Dallas Curio Collection By Hilton.
Where you'll be sleeping
1 King Bed
1 king bed
2 Double Beds Deluxe
2 double beds
2 Double Beds
2 double beds
1 King Luxury
1 king bed
1 King Bed Superior Room
1 king bed
1 King Spa
1 king bed
1 King Bed Top Floor
1 king bed
1 King Deluxe
1 king bed
1 King 1 Bedroom Mobility Hearing Accessible Tub
1 king bed
1 King Superior Mobility Hearing Accessible Tub
1 king bed
What other guests say about this hotel
Allen was the BEST!
Reviewed on 15 Oct 2024Allen with the Highland was very professional, kind, accommodating, and considerate. From the moment we walked in to when we checked out, Allen made our family feel extremely welcome, and we are grate...
Great stay!
Reviewed on 14 Oct 2024We had a great stay! Beautiful hotel. Rooms were very nice nd cool. Customer service was great, especially TREA with valet! He was the sweetest nd very attentive to our needs. Room service nd food wer...
A Great Weekend Stay
Reviewed on 11 Oct 2024My husband and I were in town for a concert, and we loved our stay at The Highlands. First, the staff was wonderful, especially Allen. He gave us great suggestions for restaurants, as well as lettin...
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