Grande Collection Hotel & Spa
9.1Rating
ExceptionalRated by Guests
1,018Reviews
What to expect
Pros
- 👍Helpful and friendly staff
- 🌟Great location in the heart of the old quarter
- 🍳Delicious breakfast with a good selection
- 🏨Clean and spacious rooms with comfortable beds
- 💼Convenient for traveling and going out
- 🛏️Comfy beds for a good night's sleep
- 🍽️Variety of dining options nearby
- 🌞Beautiful balcony with a nice view
- 🚗Assistance with transportation and tour bookings
- 🍵24/7 tea and coffee availability in the restaurant
Cons
- 🔌Frequent power cuts without backup
- 🚪Rooms can be cramped and small
- 💰Issues with overcharging and pricing
- 🔒Security concerns like theft and lack of CCTV
- 🔥Safety hazards like sparking lamps and fire risks
- 🛎️Inconsistent check-in policies and charges for early check-in
- 🛢️Amenities may be broken or not working properly
- 🚨Negative attitude and poor customer service from staff
- 📵Noise issues from traffic or surroundings
- 🍴Limited options for vegetarians and vegans in breakfast
What this place has to offer
Things to do and ways to relaxHiking, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Vietnamese
Where you'll be sleeping
30 m²
Junior Suite City View
1 queen bed
20 m²
Deluxe Double Room
1 queen bed
20 m²
Deluxe Twin Room
2 single beds
35 m²
Suite Balcony City View
1 king bed
40 m²
Deluxe Family Room with Balcony
2 queen beds
30 m²
Family Triple Room with View
1 single bed and 1 queen bed
35 m²
Family Quadruple Room
2 queen beds
35 m²
Grand Suite with Balcony
1 king bed
30 m²
Family Triple Room
1 single bed and 1 queen bed
30 m²
Deluxe Triple Room with Indoor Window
1 single bed and 1 queen bed
What other guests say about this hotel
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