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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1726875715601/clxqdp4nuhr3s14aba0nd6k36.webp?width=1000&quality=80&format=webp&strip=true)

























































Grand Serai Congress & Spa
What to expect
Pros
- 🏨Luxurious and elegant hotel with beautiful public spaces
- 🍳Amazing breakfast buffet with a wide array of choices
- 🌟Professional and friendly staff providing excellent service
- 🏊Clean swimming pool for relaxation
- 🅿️Convenient location with easy parking access
- 🍽️Great food quality and service in the restaurant
- 🎵Enjoyable live music evenings in the lobby
- 👫Warm and welcoming staff willing to help guests
- 🛏️Comfortable beds and pillows for a restful stay
- 🌺Big rooms and central location within walking distance to attractions
Cons
- 💡Insufficient lighting in hallways leading to rooms
- 🕰️Dated facilities and rooms needing upgrades
- 🚮Unpleasant surroundings and cleanliness issues in the area
- 🔇Noisy corridors with disruptive housekeeping activities
- 🔥Safety concerns with damaged appliances like hairdryers
- 🍹Lack of order and maintenance at the pool area
- 🥞Limited breakfast variety and slow service for coffee orders
- 🛏️Uncomfortable beds and unstable bed arrangements
- 🚗Difficulty finding parking due to limited spaces
- 🚪Malfunctioning door locks affecting room security
What this place has to offer
Ideally located in the prime touristic area of Ioannina City Center, Mitsis Grand Serai Congress & Spa promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Mitsis Grand Serai Congress & Spa. Television LCD/plasma screen, bathroom phone, carpeting, mirror, slippers can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including outdoor pool, indoor pool, spa, massage, garden, before retiring to your room for a well-deserved rest. Convenience and comfort makes Mitsis Grand Serai Congress & Spa the perfect choice for your stay in Ioannina.
Where you'll be sleeping







Superior Double or Twin Room
2 single beds





Executive Suite
2 single beds and 1 queen bed





Standard Double
2 single beds




Executive Double
2 single beds




Junior Suite
1 queen bed and 2 single beds


Superior Double
1 double bed or 1 king bed & 1 king bed




One-Bedroom traditional suite (Hyati)
1 king bed & 2 sofa beds




Triple Room
1 sofa bed and 2 single beds or 1 sofa bed and 1 king bed



Standard Room
1 king bed or 2 single beds

Executive Room
1 king bed or 2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 21.99% over the period.
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