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Grand Serai Congress & Spa

8.6Rating
ExcellentRated by Guests
272Reviews

What to expect

Pros

  • 🏨Luxurious and elegant hotel with beautiful public spaces
  • 🍳Amazing breakfast buffet with a wide array of choices
  • 🌟Professional and friendly staff providing excellent service
  • 🏊Clean swimming pool for relaxation
  • 🅿️Convenient location with easy parking access
  • 🍽️Great food quality and service in the restaurant
  • 🎵Enjoyable live music evenings in the lobby
  • 👫Warm and welcoming staff willing to help guests
  • 🛏️Comfortable beds and pillows for a restful stay
  • 🌺Big rooms and central location within walking distance to attractions

Cons

  • 💡Insufficient lighting in hallways leading to rooms
  • 🕰️Dated facilities and rooms needing upgrades
  • 🚮Unpleasant surroundings and cleanliness issues in the area
  • 🔇Noisy corridors with disruptive housekeeping activities
  • 🔥Safety concerns with damaged appliances like hairdryers
  • 🍹Lack of order and maintenance at the pool area
  • 🥞Limited breakfast variety and slow service for coffee orders
  • 🛏️Uncomfortable beds and unstable bed arrangements
  • 🚗Difficulty finding parking due to limited spaces
  • 🚪Malfunctioning door locks affecting room security

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Greek

Ideally located in the prime touristic area of Ioannina City Center, Mitsis Grand Serai Congress & Spa promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Mitsis Grand Serai Congress & Spa. Television LCD/plasma screen, bathroom phone, carpeting, mirror, slippers can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including outdoor pool, indoor pool, spa, massage, garden, before retiring to your room for a well-deserved rest. Convenience and comfort makes Mitsis Grand Serai Congress & Spa the perfect choice for your stay in Ioannina.

Where you'll be sleeping

Superior Double or Twin Room image 1
Superior Double or Twin Room image 2
Superior Double or Twin Room image 3
Superior Double or Twin Room image 4
Superior Double or Twin Room image 5
Superior Double or Twin Room image 6
Superior Double or Twin Room image 7
28 m²

Superior Double or Twin Room

2 single beds

Executive Suite image 1
Executive Suite image 2
Executive Suite image 3
Executive Suite image 4
Executive Suite image 5
65 m²

Executive Suite

2 single beds and 1 queen bed

Standard Double image 1
Standard Double image 2
Standard Double image 3
Standard Double image 4
Standard Double image 5
28 m²

Standard Double

2 single beds

Executive Double image 1
Executive Double image 2
Executive Double image 3
Executive Double image 4
30 m²

Executive Double

2 single beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
45 m²

Junior Suite

1 queen bed and 2 single beds

Superior Double image 1
Superior Double image 2
30 m²

Superior Double

1 double bed or 1 king bed & 1 king bed

One-Bedroom traditional suite (Hyati) image 1
One-Bedroom traditional suite (Hyati) image 2
One-Bedroom traditional suite (Hyati) image 3
One-Bedroom traditional suite (Hyati) image 4
36 m²

One-Bedroom traditional suite (Hyati)

1 king bed & 2 sofa beds

Triple Room image 1
Triple Room image 2
Triple Room image 3
Triple Room image 4
30 m²

Triple Room

1 sofa bed and 2 single beds or 1 sofa bed and 1 king bed

Standard Room image 1
Standard Room image 2
Standard Room image 3
25 m²

Standard Room

1 king bed or 2 single beds

Executive Room image 1
25 m²

Executive Room

1 king bed or 2 single beds

What other guests say about this hotel

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Where you'll be staying