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Grand Hyatt Singapore

Name: Grand Hyatt Singapore
Address: 10 Scotts Road, Singapore, Singapore, 228211, Singapore
Rating: 8.662973121228744

Singapore, Singapore

10 Scotts Road, 228211

8.7Rating

ExcellentRated by Guests

1,823Reviews

What to expect

Pros

🌟Friendly and helpful staff
🏊Great amenities including gym and pools
🍽️Delicious and varied breakfast options
🏨Convenient location near restaurants and attractions
👍Comfortable and spacious rooms
🍹Good selection of drinks and food at the club lounge
🛏️Comfortable beds and mattresses
🚪Smooth and efficient check-in process
🌅Newly renovated and modern design
🛠️Excellent gym facilities

Cons

❌Unhelpful and arrogant front desk staff
❄️Issues with air conditioning temperature control
🔑Problems with key card access and delays
🌧️Rooms lack natural light
🗑️Poor customer service and unresponsive reservation team
🚪Lobby far from rooms causing delays
🏢Lack of seating areas in the lobby
🛎️Long wait for luggage assistance
💰Issues with receipt and billing services
🥶Cold and uninviting atmosphere from some staff members

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Filipino, Chinese [Mandarin], French, Italian, Chinese [Cantonese], Korean, Vietnamese, Japanese, Tamil, Indonesian, Malay

Set in a prime location of Singapore, Grand Hyatt Singapore puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Singapore has to offer are three great reasons you should stay at Grand Hyatt Singapore.