Castello di Velona Resort, Thermal SPA & Winery

Name: Castello di Velona Resort, Thermal SPA & Winery
Address: Località Velona - Castelnuovo dell'Abate, Montalcino, 53024, Italy
Rating: 8.521186440677965

Montalcino, Italy

Località Velona - Castelnuovo dell'Abate, 53024

8.5Rating

ExcellentRated by Guests

236Reviews

What to expect

Pros

🌟Magical and memorable location with breathtaking views
🍷Excellent wines available at the hotel
🏊‍♂️24-hour access to spa with thermal waters
🍽️Delicious and refined cuisine at the restaurant
🌞Relaxing atmosphere perfect for a romantic getaway
👪Great place for family vacations with enjoyable amenities
💆‍♂️Professional and exceptional spa treatments
🍇Opportunity for wine tasting and learning about local wines
🎉Welcoming and attentive staff providing high-quality service
🌿Surrounded by beautiful natural landscapes and greenery

Cons

💸Expensive food and drinks on the hotel premises
🧹Inconsistent room cleanliness and maintenance issues
🍕Overpriced menu items with limited vegetarian options
🚗Lack of affordable transportation options to nearby areas
⏳Long wait times for services like food preparation and room changes
❌Inadequate response to guest complaints or issues
🛌Uncomfortable beds and pillows affecting sleep quality
🛎️Issues with check-in process and room allocations
🥘Inconsistency in quality and variety of food offerings
🤷‍♂️Staff communication issues and lack of personalized service

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hammam, Hiking, Horseback riding, Hot tub, Massage, Sauna, Solarium, Spa, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Italian, Russian

Castello Di Velona is a popular choice amongst travelers in Montalcino, whether exploring or just passing through. Both business travelers and tourists can enjoy the property's facilities and services. All the necessary facilities, including 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, room service, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, fireplace, slippers, sofa, towels. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Castello Di Velona.